Boox Palma Ghosting Issue - How To Fix?

By Deep

Boox Palma Ghosting Issue - How To Fix?

How to fix Boox palma ghosting

The relation between ghosting issue and E-ink screens goes far beyond. Ghosting can occur in any e-ink screen device. Here we are talking about the Boox Palma which has an E-ink Carta 1200 screen and it's not immune to the ghosting issue. This guide will help you in fixing this issue on your Palma. Let's get started.

Ghosting occurs when traces of previously displayed content left visible on the screen. On e-ink displays this is a common issue, if you use your device for a long time you might see display ghosting. That's why Ereader brands gives many ways to minimize this issue, such as refreshing the screen manually, or Boox Super Refresh etc. But, still many users face this issue.

Solution to Ghosting issue on Boox E-ink devices

1. Adjust screen refresh settings

Go to Refresh Mode option
Select the mode that minimizes ghosting, such as Balanced or Speed Mode, depending on your use case.

2. Use Manual screen refresh

The Boox Palma has a manual refresh button, which lets you refresh the screen to eliminate any residue image. Swipe down to open the quick menu and tap the "Full Refresh" Icon to refresh the screen.

3. Disable Display Enhancements

These two settings can reduce ghosting to an extent -
  • Open the bottom E-ink Menu
  • Tap the 3 dots
  • Select Balanced
  • Disable Display Enhancement

Go to Optimize > Color > Text Outline > Set to 3

After changing these settings, close the affected apps and reopen them. These tips have been found to reduce ghosting issue.

4. Adjust contrast and brightness

Increasing screen contrast can possibly reduce ghosting. Try adjusting these in the display settings.

5. Keep the firmware updated

Onyx Boox releases firmware updates time to time to improve device performance and reduce issues like ghosting. Make sure your Palma is up to date by checking for any available software updates.

6. Reboot your device

Ghosting can occur if you use your device for a long time, You can give it a rest by rebooting the device (turn it off and turn it back on), it will reset the screen and it should fix the ghosting afterimages.

When Ghosting Becomes a concern

Minor ghosting is typical on e-ink devices, but if it becomes extreme and completely unusable, it might be a display or system issue. If the above solutions do not work, in this case, contact Boox customer support.

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